Privacy Policy

Effective Date: July 2026

At Avella Home Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

When you contact us, request a consultation, or book a service, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • City and ZIP code

  • Information about your home and requested services

  • Photos you voluntarily upload

  • Any additional information you choose to provide

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations and appointments

  • Prepare personalized service recommendations and proposals

  • Communicate regarding your appointment or services

  • Improve our services and customer experience

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers who assist in operating our business, such as scheduling, payment processing, or website hosting services.

Photos

Any photos you provide are used solely to better understand your project and prepare recommendations.

We will never use photos of your home for marketing or social media without your written permission.

Data Security

We take reasonable measures to protect the personal information you share with us. While no online transmission can be guaranteed to be completely secure, we strive to use reputable and secure platforms.

Third-Party Services

Our website may use trusted third-party providers, including Squarespace Scheduling (Acuity Scheduling) and payment processors, to manage appointments and transactions.

These providers have their own privacy policies governing how they handle your information.

Your Rights

You may request to:

  • Update your information

  • Correct inaccurate information

  • Request deletion of your personal information where permitted by law

Contact Us

If you have any questions about this Privacy Policy, please contact:

Avella Home Co.

Email: hello@avellahomeco.com